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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer De Rycker

March 16, 2026

5  out of  5
rating by Jennifer De Rycker
"Dominic is so easy to work with and made my experience a fantastic success!"
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Vinoth Kumar T

March 6, 2026

5  out of  5
rating by Vinoth Kumar T
"Matt was extremely knowledgeable, responsive, and made the entire process simple and stress-free. They took the time to explain all my options and helped me find the best coverage for my needs. Highly recommend if you’re looking for someone trustworthy and professional!"
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Sandy Jones

March 6, 2026

5  out of  5
rating by Sandy Jones
"Entire staff from Michael to Brandi is amazing- helpful, friendly, caring and always willing to help us find discounts. 35 year customer and we won’t consider changing!"
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dani stastny

March 5, 2026

5  out of  5
rating by dani stastny
"Everyone there is SO incredible! Anytime you need something, they always answer the phone and are so helpful. They helped me so much when I needed wrist surgery and was able to get my deposit within days. Thank you so much!"
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Crissa

March 4, 2026

5  out of  5
rating by Crissa
"Justin was an absolute doll helping me through a difficult day. The customer service at Michael Nickas State Farm in Jacksonville is superb. Justin's tone was quiet and helpful. Totally recommend. 🌸💛"
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Janet

March 4, 2026

5  out of  5
rating by Janet
"It was great working with Dominic at Michael Nickas -State Farm Insurance Agency. He was courteous and friendly. My first time dealing with State Farm and so far I'm very happy."
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Brandi Boatright

March 3, 2026

5  out of  5
rating by Brandi Boatright
"Give this agency a call to experience great customer service! We are here the help you with ALL of your insurance needs! 😊"
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Louanna Masse

February 28, 2026

5  out of  5
rating by Louanna Masse
"Brandi is the lady you’re looking for! She has you covered for all of your auto, boat, life and home insurance needs! She truly is one of a kind! The lady who consistently goes out of her way to help in any way possible."
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Audrey Rizzo

February 28, 2026

5  out of  5
rating by Audrey Rizzo
"If you’re looking for the best insurance agent, Brandi is it! She’s knowledgeable, approachable, and truly understands how to match you with the perfect coverage. You can trust her experience and dedication every step of the way"
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William Laufenberg

February 26, 2026

5  out of  5
rating by William Laufenberg
"Dominic was very friendly and helpful with all my questions and told me what to do with cancelling from Allstate since 1986. Glad to be a part of the new State Farm family."
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abdallah bouazir

February 25, 2026

5  out of  5
rating by abdallah bouazir
"Great service and flexibility in addition to product availability. Erin did a great job explaining types of policies we were looking for."
We responded:
"Thank you, Abdallah! I'm happy to hear you appreciated our service and flexibility. Erin is indeed fantastic at explaining policy options, and I'm glad she could assist you effectively. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Richard

February 25, 2026

5  out of  5
rating by Richard
"I switched auto insurance to State Farm from allstate. Working with Jenna was extremely easy and she saved me alot of money. Great job Jenna"
We responded:
"Thank you for your review, Richard! I'm glad Jenna made the transition to State Farm seamless and helped you find a better deal. We appreciate your confidence in us. If you need anything else, feel free to reach out!"
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Carol Freightman

February 25, 2026

5  out of  5
rating by Carol Freightman
"Erin is awesome she answered all my questions and made me feel very safe giving information to her. She gets five stars"
We responded:
"Thank you, Carol! I'm happy to hear that Erin was able to assist you and make you feel comfortable. We appreciate your feedback and are here for any other questions or needs. Thanks for choosing us!"
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Hunter0221

February 24, 2026

5  out of  5
rating by Hunter0221
"Brandi was very welcoming, explanatory and informative about anything I didn’t know or had questions about, worked with me to make sure I had insurance by the end of the day(was on a time crunch because of birthday) and was overall very kind and sweet, definitely appreciate the insurance and good people and practices at this office."
We responded:
"Thank you for your wonderful feedback! I'm glad Brandi could assist you so effectively and ensure you had the insurance you needed in time. We truly appreciate your kind words about our team and practices. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Johanna Jiron-Russo

February 12, 2026

5  out of  5
rating by Johanna Jiron-Russo
"This agency is amazing. We have been doing business with them for over a decade. Thank you Brandi Boatright for your recent help."
We responded:
"Hey, Johanna! Thank you for being part of our State Farm family for over a decade and for sharing this thoughtful review. It means so much to know you’ve found our team easy to reach, timely with quotes, and helpful throughout the claims process. I’ll be sure Brandi sees your shoutout for her recent help. We truly appreciate your continued support and the trust you place in our office."
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Steve Iacopetti

February 8, 2026

5  out of  5
rating by Steve Iacopetti
"Had a bump in the road with previous auto insurance, was able to speak with Justin Zimmerman who offered me a good deal. I highly recommend the office of Michael Nickas for insurance."
We responded:
"Thanks for the kind words, Steve! We’re happy to hear Joy was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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John Dragun

February 5, 2026

5  out of  5
rating by John Dragun
"Dani Cusick was a great help!!"
We responded:
"Thank you, John! I'm happy to hear that Dani was able to assist you so well. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jim Bard

February 4, 2026

5  out of  5
rating by Jim Bard
"I spoke to Dominic Masherelli and he responded immediately to my request. Good work Dom."
We responded:
"Jim, thank you for your feedback! I'm glad to hear that Dominic was able to assist you promptly. We appreciate your support and are here for any other needs you may have. Let us know if there's anything else we can do for you!"
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Vickie Mays

February 3, 2026

5  out of  5
rating by Vickie Mays
"Brandi is a blessing, she is always there when we need her and always open to lend a helping hand! Thanks Brandi!!!"
We responded:
"Thank you, Vickie! We're so happy to hear that Brandi has been such a great help to you. Her dedication to assisting our customers is truly appreciated. If you ever need anything else, we're here for you!"
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Arlene Delosreyes

January 26, 2026

5  out of  5
rating by Arlene Delosreyes
"Thank you Brandi for making my transition so easy.It’s been a pleasure working with you."
We responded:
"Thank you, Arlene! I'm delighted to hear that Brandi made your transition smooth and enjoyable. We appreciate your feedback and are here for any assistance you might need in the future. Let us know if there's anything else we can do for you!"
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Sam Foley

January 20, 2026

5  out of  5
rating by Sam Foley
"Jenna wes terrific..I am handicapped and she made it easy! 5 stars.."
We responded:
"Thank you, Sam! I'm so happy to hear that Jenna provided you with such excellent service. We always aim to make things as easy as possible for our customers. If there's anything else we can do for you, just let us know!"
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Madison Underwood

January 16, 2026

5  out of  5
rating by Madison Underwood
"I have had nothing but smooth, easy communication and service with this office so far! I switched from a different agency after realizing I was overpaying and I found these guys. I personally work with Matt, who always responds in a timely manner and explains things in a way I easily understand. I have already recommended him to my friends and will continue to do so, to anyone who asks! Thank you, Matt!!!!"
We responded:
"Thank you, Madison! I'm really happy to hear that your experience with our office has been smooth and easy. Matt is indeed a great asset to our team, and I'm glad he's been able to assist you effectively. Your recommendations mean a lot to us. If you ever need anything else, just let us know!"
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Amanda Ames

January 14, 2026

5  out of  5
rating by Amanda Ames
"Brandi is super AMAZING!! She took the time to go over my options and found what worked for my needs! If you need any type of insurance Brani is your GO-TO!!"
We responded:
"Amanda, thank you for your fantastic feedback! I'm happy to hear that Brandi was able to assist you so effectively. Our team is dedicated to providing personalized service, and it's great to know Brandi made a positive impact. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Derek Vanderhoff

January 14, 2026

5  out of  5
rating by Derek Vanderhoff
"Called and needed to get coverage on a new vehicle, Justin Z. was amazing and took care of my needs very quickly. Great call and experience. Thank you"
We responded:
"We love seeing reviews like this, Derek! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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A Newton

January 13, 2026

5  out of  5
rating by A Newton
"Justin was helpful, professional and patient as we navigated an unusual situation. I am glad he was there to help me."
We responded:
"Thank you! I'm happy to hear that Justin provided the assistance you needed during your unique situation. Our team is committed to offering professional and patient service. If there's anything else you need, feel free to reach out!"