State Farm® Insurance Agent Michael Nickas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rhonda Culver
December 3, 2025
5
out of
5
rating by Rhonda Culver
"Justin was amazing to work with; friendly, kind, professional, and very helpful. He answered all my questions and went above and beyond to be sure that we understood everything."
We responded:
"Thank you, Rhonda! I'm happy to hear that Justin provided such a positive experience. It's great to know he was able to assist you thoroughly and ensure everything was clear. If you have any more questions or need further assistance, feel free to reach out anytime!"
Ivan Danilov
November 27, 2025
5
out of
5
rating by Ivan Danilov
"I got very good offer for full coverage car insurance. Justin was very kind and helpful with application."
We responded:
"Thank you, Ivan! I'm happy to hear that Justin was able to assist you with your insurance application. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Krysta Johnston
November 25, 2025
5
out of
5
rating by Krysta Johnston
"I highly recommend using Michael Nickas as your insurance agent, as I've been a loyal and happy customer for many years now! Having both homeowners and vehicle insurance has been incredibly useful to me, and has helped in many times of need. Whenever I reach out to the office with any questions or requests, I'm always answered quickly and efficiently. The staff really does an incredible job communicating and coming up with any needed solutions. Jenna was a huge help to me this week when I had billing questions. She was able to get me the exact answer I needed, plus she was very accommodating when working with my payment schedule. 5 Stars All Around!"
We responded:
"Thank you, Krysta! I'm so glad to hear that you've been satisfied with our service over the years. It's wonderful to know that your insurance have been beneficial for you. Jenna and the rest of our team are dedicated to providing quick and efficient assistance, and I'm happy she could help with your billing questions. We appreciate your recommendation and look forward to continuing to support you! Let us know if there's anything else we can do for you."
Santiana Pinnock
November 22, 2025
5
out of
5
rating by Santiana Pinnock
"Michael Kerr was immensely ideal. I had initially just wanted a quote. But he was so patient and easy to talk to that by the end of the phone call I Became a "neighbor" lol. Appreciate the ease of doing business Michael. Will definitely be asking for you again should I call."
We responded:
"Thank you, Santiana! I'm happy to hear that Michael Kerr made your experience so comfortable and welcoming. It's wonderful to know that you felt at ease throughout the process. If you ever need anything else, don't hesitate to reach out!"
Nancy Burdett
November 17, 2025
5
out of
5
rating by Nancy Burdett
"Jenna and Justin are amazing… fast, efficient, helpful and knowledgeable! I tried price shopping once, came right back to State Farm and this amazing team. Best prices, best coverage, best team! Thank you State Farm ❤️❤️"
We responded:
"Nancy, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Becca was able to do just that for your auto and homeowner's policies! We appreciate you putting your trust in our office to help protect what matters most."
Paige Decker
November 14, 2025
5
out of
5
rating by Paige Decker
"Erin H was so helpful getting me set up on my husbands existing insurance plan. She made the process extremely simple and helped me save over $150/mo with what I was currently paying! Insurance is typically something that I want no part of and find such a hassle, but it couldn’t have been a better experience."
We responded:
"Thank you, Paige! I'm delighted to hear that Erin made the process easy and helped you save money. We strive to make insurance hassle-free and are glad you had a positive experience. If you need anything else, feel free to reach out!"
A Lawson
November 12, 2025
5
out of
5
rating by A Lawson
"Professional,punctual, great customer service the whole way around felt like family"
We responded:
"Thank you, A Lawson! I'm happy to hear that you felt like family with our service. Providing professional and punctual customer care is what we strive for every day. If you ever need anything else, feel free to reach out!"
Ralph Cwik
November 11, 2025
5
out of
5
rating by Ralph Cwik
"Jenna was very helpful and fixed me up the W/S company within minutes"
We responded:
"Thank you, Ralph! I'm happy to hear that Jenna was able to assist you so efficiently. Our team is dedicated to providing quick and helpful service. If you need anything else, feel free to reach out!"
Ron Daniel
November 11, 2025
5
out of
5
rating by Ron Daniel
"Jenna was professional, friendly and efficient and concerns resolved in minutes. I've been your member for many years and have always had a flawless experience. Thank you, M Wilson"
We responded:
"Thank you for your kind words and continued support over the years! I'm happy to hear that Jenna was able to assist you efficiently and professionally. It's wonderful to know that your experiences with us have been flawless. We're here for any other insurance needs or questions you may have!"
Brent Hagens
November 10, 2025
5
out of
5
rating by Brent Hagens
"Jenna was very professional and helpful and worked with me to resolve my issues i’d recommend them to any and everyone"
We responded:
"Brent, thank you for taking the time out of your day to leave us a review! We love hearing about how Natalie provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Lisa Herrero
November 4, 2025
5
out of
5
rating by Lisa Herrero
"I was looking to renew my insurance and State Farm was amazing after years of overpaying, finally I feel like I am paying fairly at my age. Thank you Dani and Jenna, you were both so understanding, compassionate, yet enthusiastic in finding the best way to save me money while keeping my car fully covered at the same time. You are awesome and I will definitely refer you and the company you work for. Keep up the great job! Love doing business with you."
We responded:
"Lisa, thank you for your wonderful feedback! I'm so happy to hear that Dani and Jenna were able to assist you in finding a fair insurance plan. Your kind words about their understanding and enthusiasm mean a lot to us. We appreciate your referrals and look forward to continuing to serve you. If you ever need anything else, feel free to reach out!"
Daniel Sanchez Paz
November 3, 2025
5
out of
5
rating by Daniel Sanchez Paz
"Michael had an excellent communication with me, super fast the application of the Quote. I'm very satisfied"
We responded:
"Thank you, Daniel! I'm happy to hear that you were satisfied with the communication and the quick application process. If you need anything else, feel free to reach out!"
jana jolly
November 1, 2025
5
out of
5
rating by jana jolly
"Jenna Orrell did a great job of following through with my request for a reimbursement for Roadside assistance considering the technical difficulties we encountered during the process."
We responded:
"Thank you, Jana! I'm happy to hear that Jenna was able to assist you effectively with your reimbursement request despite the technical challenges. We appreciate your patience and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
kimberley tracy
October 29, 2025
5
out of
5
rating by kimberley tracy
"Erin couldn’t be more helpful and knowledgeable. We presented three different issues and Erin adroitly resolved each situation. The business world is in need of more professional and personable like Erin."
We responded:
"Thank you for your wonderful feedback, Kimberley! I'm delighted to hear that Erin was able to assist you with such professionalism and care. Our team is committed to providing knowledgeable and personable service, and it's great to know Erin exemplified this. If you have any more questions or need further assistance, feel free to reach out!"
Cheryl Browning
October 27, 2025
1
out of
5
rating by Cheryl Browning
"Absolutley discouraged with this office and personnel. I changed companies expecting better service and knowledge from State Farm. I think I made a mistake. I changed companies after over 49+ years with GEICO only 4 months ago and have had to respond to correct information after only 1-2 months. State Farm contacted me wanting a Drivers License number when I specifically stated only one driver was licensed in the house. Then Last week I recently received an invoice for only 1 of 2 autos and had to reach out to get the correct invoices and then given a response to send payment without an address to remit payment online. Erin needs to learn correct sentence structure: "Since the policies are paid in full every 6 months, so they currently bill separately." I am insulted. She is dealing with the public and I expect a more professional response when your office wants to keep business, especially as a new client, and one that also added our home insurance included. You should be embarrassed!"
We responded:
"Thank you for taking the time to share your thoughts. We take pride in communicating clearly and providing attentive service to everyone we work with - I’ve attempted to reach you by phone but was directed to your voicemail. When you have a moment, please give me a call so we may discuss this matter. I’m confident we’ll be able to resolve. Michael Nickas "
Trevor Bewley
October 22, 2025
5
out of
5
rating by Trevor Bewley
"Excellent service from the whole State Farm team. Both Michael Nickas and Jenna Orrell we're extremely prompt in helping me update my insurance info. I especially appreciate how understanding they were when I made a mistake trying to update my renter's insurance online. They fixed my error and got everything set straight in very little time."
We responded:
"Thank you, Trevor! I'm happy to hear that we were able to assist you promptly and efficiently. We always aim to provide understanding and quick service, especially when things don't go as planned. If you need anything else, feel free to reach out!"
Danielle Rivers
October 22, 2025
5
out of
5
rating by Danielle Rivers
"Michael was nothing short of A-mazing! I didn't think he could get my car insurance lower and he ended up getting me $60 Lower per month with exceedly greater coverage than what Geico was giving me. A+ service and all done in less than 4 texts and 4 docusign signatures. Beautifully easy to deal with."
We responded:
"Thank you, Danielle! I'm so happy to hear that Michael was able to help you save on your insurance while providing better coverage. It's great to know the process was smooth and efficient for you. If you need anything else, feel free to reach out!"
G C
October 14, 2025
5
out of
5
rating by G C
"Helped me save money, very professional and knowledgable."
We responded:
"Thank you! I'm happy to hear that you found our service professional and knowledgeable. It's great to know we could assist you in saving money. If you have any more questions or need further assistance, feel free to reach out anytime!"
John Rupp
October 14, 2025
5
out of
5
rating by John Rupp
"I contacted Brandi for a quote for renter's policy and a umbrella liability policy. She responded promptly and answered all of my questions. I am very pleased her service."
We responded:
"Thank you, John! I'm happy to hear that Brandi provided you with prompt and helpful service for your policies. We appreciate your feedback and are here if you need anything else in the future. Let us know if there's anything more we can do for you!"
Charlotte Sparkes
October 10, 2025
5
out of
5
rating by Charlotte Sparkes
"Michael Kerr was very professional in his ability to get me the coverage that I needed. He took the time to explain to me all of my options before I purchased my plan. His willingness and patience was greatly appreciated. I will recommend that all my family and friends take a look at StateFarm for their insurance needs. Thank you Michael from the bottom of my heart for all you did for me and my family. Your service is greatly appreciated."
We responded:
"Thank you, Charlotte, for your wonderful feedback! I'm delighted to hear that Michael Kerr provided you with the professional and patient service you deserve. Your recommendation means a lot to us, and we're grateful for your confidence in State Farm for your insurance needs. If there's anything else we can do for you or your family, just let us know!"
Mike Collins
October 1, 2025
5
out of
5
rating by Mike Collins
"Prompt and efficient ."
We responded:
"Thank you, Mike! I'm happy you found our service prompt and efficient. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
steven grayson
September 29, 2025
5
out of
5
rating by steven grayson
"I’ve had the pleasure of working with Erin Husa at Michael Nickas State Farm Insurance, and I can honestly say she is outstanding. Erin goes above and beyond to make sure everything is explained clearly, and she takes the time to find the right coverage for your needs. She’s professional, knowledgeable, and genuinely cares about her clients. What stood out the most is her patience and willingness to answer all of my questions, no matter how big or small. She makes the whole insurance process smooth and stress-free, which is rare to find. If you’re looking for someone who is reliable, personable, and truly committed to helping you, I highly recommend Erin."
We responded:
"Steven, thank you for sharing your experience! We're thrilled to hear that Brenda provided you with exceptional customer service, demonstrating her knowledge and professionalism throughout your interaction. Making insurance matters enjoyable is what we aim for, and we're delighted that Brenda went above and beyond to ensure a seamless experience for you. Your kind words mean a lot to us, and we'll be sure to pass along your praise to Brenda. If there's anything more we can assist you with, please don't hesitate to reach out. Thank you for choosing State Farm!"
Brian Ellis
September 26, 2025
5
out of
5
rating by Brian Ellis
"Justin was great. He was patient answering my questions. He explained all the different coverages and made recommendations that helped me have great coverage. He is also following up on homeowners coverage policies to compare with my existing coverage. Justin is an asset to your company and I will be sure to recommend Justin and your agency to family and friends. Sincerely, Brian l. Ellis"
We responded:
"Thank you, Brian! I'm happy to hear about your positive experience with Justin. His dedication to providing clear explanations and helpful recommendations is truly valued. We're grateful for your trust and recommendation. If you have any more questions or need further assistance, feel free to reach out!"
Andrea Lewison
September 25, 2025
5
out of
5
rating by Andrea Lewison
"Justin was more than helpful in updating my policy! Thank you!"
We responded:
"Andrea, thank you for your feedback! I'm happy to hear that Justin was able to assist you with updating your policy. We appreciate your trust in us. Let us know if there's anything else we can do for you!"
Toya Johnson
September 25, 2025
5
out of
5
rating by Toya Johnson
"Jenna Orell was hands-down awesome. She was such a pleasure to work with as she answered all questions and quickly provided solutions! Make her your go to!"
We responded:
"Toya - Amazing kindness to write this review - All my thanks for being our client. Michael"