State Farm® Insurance Agent Michael Nickas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michelle Woosley
April 24, 2025
5
out of
5
rating by Michelle Woosley
"Michael Nickas and team have been my agency for decades and I entrust them with all of my important policies and life decisions!"
Greg Broughton
April 24, 2025
5
out of
5
rating by Greg Broughton
"Very responsive to my questions regarding homeowner's and vehicle insurance. Rates were very competitive. Jenna has been great to work with and answered all my questions We were in the process of purchasing a new vehicle and Jenna got back to us right away with a new quote within 1/2 hour. We bought vehicle and Jenna sent all the necessary information on the new car. She’s been very efficient and easy to work with. I just love this insurance agency."
We responded:
"Thank you Greg, great to see your review. Have a nice weekend, Michael"
Amy Broudy
April 22, 2025
5
out of
5
rating by Amy Broudy
"I have been with Michael Nickas, State Farm insurance agency for many years, and the staff is always excellent when it comes to service & assistance! However, I must point out Brandi Boatright, who is absolutely phenomenal and exemplary in every way! She goes beyond the call of duty to help me with any questions or concerns I may have. Her outstanding knowledge and calm personality make it a pleasure to work with her! Kudos to Brandi Boatright & Michael Nickas Statefarm!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
Stan King
April 18, 2025
5
out of
5
rating by Stan King
"Jenna is very polite, helpful and good at her job!!"
Dana Dunn Santori
April 17, 2025
5
out of
5
rating by Dana Dunn Santori
"Customer service is top notch!!! Each and every time!!!!"
We responded:
"Thank you, Dana, for your wonderful feedback! I'm glad to know that our customer service consistently meets your expectations!"
Lynn H
April 16, 2025
5
out of
5
rating by Lynn H
"Jenna was so pleasant to work with when I added my boat to my insurance. She got me the binder same day with no delays allowing me to pick up my boat on time. I like how someone always answers when I call and everyone is so helpful."
We responded:
"Thank you, Lynn, for sharing your experience! I'm glad Jenna was able to assist you promptly with your insurance. It's wonderful to know that our team's responsiveness and helpfulness made a positive impact. If you have any more questions or need assistance in the future, feel free to reach out anytime!"
Aretha Sampson
April 15, 2025
5
out of
5
rating by Aretha Sampson
"I am so happy to have connected with Mr. Michael Nickas. I was so stressed trying to research good affordable auto insurance. Michael returned my call and within moments my stress was alleviated. I not only got the best auto policy from the #1 insurance company, but a great deal on a renters policy. Thank you for your help Mr. Nickas."
We responded:
"Thank you, Aretha, for sharing your experience! I'm glad we could help ease your stress and find you the best policies. If you ever have more questions or need assistance, feel free to reach out. Your satisfaction is important to us!"
Nabila S
April 15, 2025
5
out of
5
rating by Nabila S
"Jenna been on top of my payments and made sure it was done today instead of three days ago. She set it up automatically payment for next six months. Jenna Does her job very well and she’s very prompt with her work thank you very Jenna all your help"
We responded:
"Nabila, Thank you for your wonderful review! I'm glad to hear that you found our service thorough and enjoyable. It's always a pleasure working with customers like you. If you need any further assistance, feel free to reach out anytime. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
Robyn Pape
April 15, 2025
5
out of
5
rating by Robyn Pape
"Great customer service from all the staff that I have talked with. They are always friendly and always there to help resolve my issues in a timely manner. They are mostly the main reason I stay with State Farm. Thank you for all you do! Jenna orrell help me right away with updating my info since I have issues logging in my app to make sure my drive safe is up to date. She worked in a fast and professional manner. Thank you Jenna for your help. ☺️"
We responded:
"Thank you, Robyn, for your wonderful feedback! I'm happy to know that our team, especially Jenna, has been able to assist you promptly and professionally. It's great to hear that our customer service is a key reason for your continued support. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Anthony Toledo
April 14, 2025
5
out of
5
rating by Anthony Toledo
"Jenna Orrell is very professional and is always helpful when I have a question."
We responded:
"Thank you, Anthony, for sharing your experience! I’m happy to know that Jenna’s professionalism and support have made a difference for you. If you have any more questions or need anything in the future, feel free to reach out. We’re happy to assist!"
Ron Daniel
April 14, 2025
5
out of
5
rating by Ron Daniel
"Jenna was professional, friendly and efficient and concerns resolved in minutes. I've been your member for many years and have always had a flawless experience. Thank you, M Wilson"
We responded:
"Thank you for your kind words and continued support over the years! I'm happy to hear that Jenna was able to assist you efficiently and professionally. It's wonderful to know that your experiences with us have been flawless. We're here for any other insurance needs or questions you may have!"
B Ca
April 10, 2025
5
out of
5
rating by B Ca
"Michael and State Farm are amazing, I received the best quote and more coverage than any other agency 5 stars all the way"
We responded:
"Thank you for your wonderful feedback! I'm happy that you found our quote and coverage to be the best. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
chris lynch
April 8, 2025
5
out of
5
rating by chris lynch
"I inquired on line about car insurance in Florida about 4 months ago. Matt answered my request but I told him I wouldn't be ready until April. Sure enough I received a call from him today, 4/8/2025 with a fair price for what I need."
We responded:
"Thank you, Chris, for sharing your experience! I'm glad Matt was able to follow up with you at the right time. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Jim Davis
April 7, 2025
5
out of
5
rating by Jim Davis
"Have had the pleasure of doing business in the past with Lisa Kaminski. She is extremely professional, knowledgeable, and always follows up with her clients very promptly. She will be a valuable asset to your organization and I look forward to working with her again soon."
We responded:
"Thank you, Jim, for sharing your experience with Lisa Kaminski! I'm happy to hear about the professional and knowledgeable service she provided. Lisa is indeed a valuable part of our team, and we're glad to have her. We look forward to assisting you again soon!"
Stephen Mogavero
April 5, 2025
5
out of
5
rating by Stephen Mogavero
"Matt Ivantsov helped me figure out what my coverages are and my options. Also discussed additional policies that could be beneficial to my situation which is appreciated he’s goated"
We responded:
"Thank you, Stephen, for sharing your experience! I'm happy to hear that Matt was able to assist you in understanding your coverages and exploring additional options. It's great to have him as part of our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
Art D
April 3, 2025
5
out of
5
rating by Art D
"Brandi is helpful, responsive and always has a cheerful disposition when you talk to her over the phone."
We responded:
"Thank you, Art, for sharing your experience! I'm happy to hear that Brandi's helpfulness and cheerful nature made a positive impact during your interactions. Our team is here to assist you whenever you need."
Steve Iacopetti
March 31, 2025
5
out of
5
rating by Steve Iacopetti
"Had an issue with a third party that needed TO SEE for proof of renters insurance, Brandi Boatright quickly helped resolve the issue...I received an e-mail within minutes giving proof of the insurance. I highly recommend the office of Michael Nickas for insurance."
We responded:
"Thanks for the kind words, Steve! We’re happy to hear Joy was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Theron Wright
March 31, 2025
5
out of
5
rating by Theron Wright
"Jenna was very helpful with explaining everything to our satisfaction and understanding. We could not have been more satisfied with this issue. Patricia and Theron Wright"
We responded:
"Thank you, Patricia and Theron, for sharing your experience! I'm happy to hear that Jenna was able to assist you effectively and ensure everything was clear and satisfactory. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
Katy Collier
March 31, 2025
5
out of
5
rating by Katy Collier
"Michael Nickas’ office is always friendly and helpful!"
We responded:
"Thank you for your kind words, Katy! I'm happy to know that our office's friendliness and helpfulness have made a positive impact. If you ever have any questions or need assistance, we're here to help!"
David Shepherd
March 28, 2025
5
out of
5
rating by David Shepherd
"I like commend Brandi Boatwright she provided excellent service today when called in about my renters insurance. She was very professional and courteous providing the needed information in a very efficient and timely manner. I was impressed. thank you."
We responded:
"Thank you, David, for sharing your experience! I'm glad to hear that Brandi delivered excellent service with professionalism and courtesy. It's wonderful to know she efficiently provided the information you needed. If you have any more questions or need assistance in the future, feel free to reach out to our office."
Fady and Mena
March 27, 2025
5
out of
5
rating by Fady and Mena
"professional, nice, and very helpful staff! Jenna helped me with my auto insurance policy, kept following up to make sure everything was done great, and was very helpful and professional!!"
We responded:
"Thank you, Fady and Mena, for sharing your experience! I'm happy to know that Jenna was able to assist you with your insurance policy and ensure everything was handled smoothly. Our team is always here to help with any future needs or questions you may have."
Mary Anderson
March 25, 2025
5
out of
5
rating by Mary Anderson
"Great communication from this agent, office, especially, Jenna! She was able to add my daughter (who has her learners permit) to our account with ease."
We responded:
"Thank you, Mary, for your wonderful feedback! I'm happy to hear that Jenna provided excellent communication and made the process of adding your daughter to your account smooth and easy. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
John Bohannon
March 25, 2025
5
out of
5
rating by John Bohannon
"I have had a great experience with Matt Ivantsov recently. We are buying a new home and he was very patient with me and all my questions! I feel comfortable now with the choice I made in homeowners insurance and that means a lot!"
We responded:
"John, thank you for sharing your experience! I'm happy to hear that Matt was able to assist you with patience and clarity during your home-buying process. It's wonderful to know you feel comfortable with your insurance choice. If you have any more questions or need further assistance, feel free to reach out anytime!"
Lori Roddy
March 21, 2025
5
out of
5
rating by Lori Roddy
"I am so grateful to have connected with Lisa Kaminski today. She spent a LOT of time with me on the phone helping me to understand home insurance in Florida and she also spent time helping me discover areas close to our son’s future workplace. He is coming from out of state and we know very little about living in Florida. Thank you Lisa."
We responded:
"Thank you, Lori, for sharing your experience! I'm happy to hear that Lisa was able to assist you with understanding insurance in Florida and provide insights into areas near your son's future workplace. It's wonderful to know she could support you during this transition. If you have any more questions or need further assistance, please feel free to reach out to our office."
Richard Griffin
March 19, 2025
5
out of
5
rating by Richard Griffin
"Jenna was great at answering my questions and sent me the forms I needed to sign. Great job"
We responded:
"Thank you, Richard, for sharing your experience! I'm happy to hear that Jenna was able to assist you effectively by answering your questions and providing the necessary forms. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"