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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Warren Hickernell

June 3, 2025

5  out of  5
rating by Warren Hickernell
"Thank you Jenna for taking care of my insurance needs!! Good job! 👍"
We responded:
"Thank you, Warren! I'm glad Jenna could keep you updated and informed. Your positive feedback means a lot to us. If you need anything else, feel free to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Michael Pockat

May 29, 2025

5  out of  5
rating by Michael Pockat
"Miss brandi as always took care of my issues just always been great to me I've never had issue with her..... thank you very much miss Brandi Sincerely Pockat"
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Claire Grusden

May 23, 2025

5  out of  5
rating by Claire Grusden
"Brandi has been my “go to” since my very special other passed away this year. She guides me and supports me with all of my insurance needs. Through the difficult and teary times, Brandi has been kind, considerate, patient, friendly and professional. It’s been a very trying year for me and I am so grateful to Brandi for being my pillar. An honorary mention goes out to the entire staff for their sincere understanding of how important all clients are and being wonderful team members. Thank you Brandi with all my heart! Thank you Mike Nicolas and staff!"
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Chris Stevens

May 22, 2025

5  out of  5
rating by Chris Stevens
"Michael Nickas should be one happy agent to have the help of Brandi Boatright. She is very responsive, helpful, courteous, professional and always gets me the best rates. I have been with State Farm for about 4 years now and wish I had made the change before that. Keep up the great work!"
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John Seaton

May 22, 2025

5  out of  5
rating by John Seaton
"Matthew Ivantsov spent a great deal of his time obtaining quotes for me for both home and auto insurance, despite the fact that I’m not a client of his agency. I did not end up signing up for either, because my current rates are still lower than the quotes Matthew was able to provide. However, I was so impressed with his helpfulness and client-focused work, that I’m going to contact him again for updated quotes when my policies are up for renewal later this year. Thank you, Matthew!"
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Hailey E

May 21, 2025

5  out of  5
rating by Hailey E
"Jenna was extremely helpful & knowledgeable! She was fast, efficient and very friendly. I would recommend her to anyone looking for a quote."
We responded:
"Thanks Haley for the kind review - This such a wonderful compliment to Jenna, and will make her, and our week. Have a great weekend "
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Chela Buford

May 20, 2025

5  out of  5
rating by Chela Buford
"Jenna, thank you so much for your prompt, professional assistance and going the extra mile today! Super job!💯🌟☺️ It is what the Michael Nickas team is known for, thanks again!✨😁✨"
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Mr Man

May 20, 2025

5  out of  5
rating by Mr Man
"Michael is very kind and courteous and easy to deal with.. Highly recommend."
We responded:
"Mr. Man, thank you - you’re great guy, my pleasure working with you "
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Samantha Schmid

May 20, 2025

5  out of  5
rating by Samantha Schmid
"Absolutely love this team. They are kind, responsive, and friendly. Brandi made us feel right at home! We appreciate the painless service!"
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Christine Mack

May 16, 2025

5  out of  5
rating by Christine Mack
"We have been with this agency for 15 years and always gotten excellent service. Just last week I had some deeper questions and Brandi Boatright went all out to answer my questions within 24 hours as she wanted to verify with corporate and Michael himself. Not only was she personal and professional at the same time but she called me to explain and followed up with an email as well. Her sympathy and promptness was very appreciated."
We responded:
"We always love seeing (or hearing ) from the Macks! Enjoy your weekend, Michael "
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Gregory

May 16, 2025

5  out of  5
rating by Gregory
"Matt has been most helpful."
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Vickie Mays

May 15, 2025

5  out of  5
rating by Vickie Mays
"Brandi is a blessing, she is always there when we need her and always open to lend a helping hand! Thanks Brandi!!!"
We responded:
"Thank you, Vickie! We're so happy to hear that Brandi has been such a great help to you. Her dedication to assisting our customers is truly appreciated. If you ever need anything else, we're here for you!"
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Jessie Harvey

May 13, 2025

5  out of  5
rating by Jessie Harvey
"I had an outstanding experience thanks to Brandi Boatright! She was professional, knowledgeable, and genuinely went out of her way to make sure everything was smooth from start to finish."
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Rachel Watson

May 12, 2025

5  out of  5
rating by Rachel Watson
"Matthew Ivantsov,great information on combining homeowners and car insurance benefits with state farm. Information on flood insurance.."
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Pat Murphy

May 9, 2025

5  out of  5
rating by Pat Murphy
"Michael's office is always so helpful. I have worked with Brandi on various coverages for years and she always provides the best solutions and customer service. Thank you for your help."
We responded:
"Thank you, Pat, for your wonderful feedback! I'm happy to hear that our office has been helpful to you over the years. Brandi is truly dedicated to providing excellent service and finding the best solutions for our customers. We're grateful to have her on our team. If you ever need further assistance or have any questions, please feel free to reach out."
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Hanna Lonska

May 6, 2025

5  out of  5
rating by Hanna Lonska
"I want to express my deep gratitude to Jenna for her help in arranging car insurance. Despite the fact that I do not speak English very well, she is always patient and polite, and answers all my questions immediately. It is very easy and pleasant to communicate with her. In general, I am very glad that I found this insurance company. Thank you guys for your work and help!"
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Ty Morgan

May 1, 2025

5  out of  5
rating by Ty Morgan
"jenna has provided me with very prompt and professional service since I started working with her- looking forward to doing biz"
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Briana andrea Middleton duncan

April 30, 2025

5  out of  5
rating by Briana andrea Middleton duncan
"Brandi was such a good agent I appreciate her so much thank you for everything 🙏"
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Michelle Bergeron

April 28, 2025

5  out of  5
rating by Michelle Bergeron
"Worked with Jenna today! So easy to get what I needed. She was very sweet and professional! I’ve been a customer for many years and would never consider leaving."
We responded:
"Thank you, Michelle, for your wonderful feedback! I'm glad to hear that Jenna made your experience smooth and pleasant. Your loyalty over the years means a lot to us, and we're here to assist you whenever you need. Feel free to reach out anytime!"
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Susan Thompson

April 28, 2025

5  out of  5
rating by Susan Thompson
"I’ve been a customer for nearly 40 years. When I have questions, I’m always answered. Jenna has been very helpful with my most recent questions."
We responded:
"We're honored to have had your loyalty for nearly 40 years, Susan! Thank you for sharing that Jenna was able to help with your recent questions. It’s always a pleasure to assist you, and we’re grateful for your continued trust in us. "
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Angela Herron

April 28, 2025

5  out of  5
rating by Angela Herron
"Always excellent service! Fast and efficient!"
We responded:
"Hey, Angela! Thanks so much for taking a moment to let us know you’re happy with our fast, efficient service. We look forward to helping you again!"
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Denise Adler

April 25, 2025

5  out of  5
rating by Denise Adler
"Brandi is the best!!"
We responded:
"Thank you, Denise! I'm happy to hear that Brandi made such a positive impact. We're grateful to have her on our team. If you ever need assistance or have questions, feel free to reach out!"
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Shon Kirchner

April 25, 2025

5  out of  5
rating by Shon Kirchner
"Great experience all around, very knowledgeable about all types of insurance. Ranging from auto,boat,house,and business insurance and more!! I highly recommend state Farm to be your #1 source for any type of coverage needed at a great price!⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Shon, for sharing your positive experience! I'm glad to hear that you found our team knowledgeable across various insurance types of coverages. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help!"
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Michelle Woosley

April 24, 2025

5  out of  5
rating by Michelle Woosley
"Michael Nickas and team have been my agency for decades and I entrust them with all of my important policies and life decisions!"
We responded:
"Thank you, Michelle, for your continued faith and support over the years! I'm happy to know that you rely on us for your important policies and life decisions. If you ever have any questions or need assistance, please feel free to reach out. We're here to help!"
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Greg Broughton

April 24, 2025

5  out of  5
rating by Greg Broughton
"Very responsive to my questions regarding homeowner's and vehicle insurance. Rates were very competitive. Jenna has been great to work with and answered all my questions We were in the process of purchasing a new vehicle and Jenna got back to us right away with a new quote within 1/2 hour. We bought vehicle and Jenna sent all the necessary information on the new car. She’s been very efficient and easy to work with. I just love this insurance agency."
We responded:
"Thank you Greg, great to see your review. Have a nice weekend, Michael"