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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J H

September 10, 2026

5  out of  5
rating by J H
"Michael was incredibly helpful and helped us tremendously in reducing both our auto and homeowners insurance premiums!

He was very easy to work with, professional, thorough, and took the time to make sure we understood our options. We truly appreciate all of his help and the effort he put into finding us the best rates."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Chris Stevens

September 9, 2026

5  out of  5
rating by Chris Stevens
"Michael Nickas should be one happy agent to have the help of Brandi Boatright. She is very responsive, helpful, courteous, professional and always gets me the best rates.
I have been with State Farm for about 4 years now and wish I had made the change before that.
UPDATE:
We now have a new Account manager...Dani Cusick. She is amazing. I emailed an issue with my vehicle insurance card and she called me, had it fixed in minutes and made sure I wa satisified with the results. Michael sure knows how to pick them. Thank you Dani Cusick. You are the best!
Keep up the great work!"
We responded:
"Thank you so much for your kind review, Chris!  If you need insurance assistance, we are just an email or call away! - Michael Nickas, your State Farm Agent   "
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Nancy Wojcik

September 4, 2026

5  out of  5
rating by Nancy Wojcik
"Mathew helped me regarding these emails Ive been getting saying I’m entitled to a refund of my auto policy. But discussing this w Mathew he made me comfortable in treating it as a bogus email regarding a refund. Also helped me understand my car insurance as to what my current coverage covers. And gave me some info regarding lowering my charges by taking an online course in safe driving. He was very patient with helping me go over details of said policy. Really appreciated the time he spent with me."
We responded:
"Thank you, Nancy, for sharing your experience! I'm happy to know that Mathew was able to assist you with those emails and provide clarity on your policy. It's great to hear that he took the time to explain your coverage and offer tips on reducing your charges. We're always here to help with any questions or needs you might have in the future."
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Bijou Ikli

September 3, 2026

5  out of  5
rating by Bijou Ikli
"Excellent service! Fast, friendly, knowledgeable and the best quote for auto insurance I received! Highly recommend. Thank you, Justin!"
We responded:
"Thanks so much for the amazing review, Bijou! We really appreciate your support here in Jacksonville. Just reach out anytime if you need us - we’re here for you. "
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Kristen Marie

September 3, 2026

5  out of  5
rating by Kristen Marie
"10/10 recommend Brandi Boatright! ⭐️⭐️⭐️⭐️⭐️
Brandi has been my State Farm agent since she first started, and I will follow this woman wherever she goes 😂 She is literally pure joy wrapped up into one amazing human. She makes dealing with insurance—which is definitely not on my list of favorite things to do—somehow easy and painless.
She is always there when I need her, answers all of my ridiculous questions, and genuinely cares about her clients. You never feel like you’re just another policy or number with her.
If you need a State Farm agent, do yourself a favor and call Brandi. She’s the absolute best, and I cannot recommend her enough! ❤️ 10/10 all day long."
We responded:
"Kristen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Jacksonville insurance team is always here and happy to help. "
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kayla chrisman

September 2, 2026

5  out of  5
rating by kayla chrisman
"Brandi Boatright is amazing and so helpful! I can’t recommend Michael Nickas State Farm enough!"
We responded:
"Thank you so much for your wonderful feedback of us here at Michael Nickas’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Michael Nickas’s Insurance Team "
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Daniel Chris man

September 2, 2026

5  out of  5
rating by Daniel Chris man
"Best insurance agency ever! Brandi is amazing and such a pleasure to do business with!"
We responded:
"Thank you so much for the 5 stars, Daniel! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Wesley Calhoun

September 2, 2026

5  out of  5
rating by Wesley Calhoun
"Dominic was very helpful and professional! I recommend him for anyone who needs insurance!"
We responded:
"Thank you for the 5-star review of Michael Nickas’s team - we really appreciate your kind words! "
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jon shank

September 1, 2026

5  out of  5
rating by jon shank
"I just purchased very affordable renters insurance from Dominic Masherelli @ State Farm . I did this while sitting in the carpool at school waiting to pick up my daughter. Dominic was professional and was an absolute pleasure to do business with. This was the most stress free and pleasant experience I’ve ever had getting a policy. If I could give Dominic 6 stars ⭐️ I absolutely would . Happy customers Jon & Suzan Shank"
We responded:
"jon, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Jacksonville insurance team! - Your State Farm Agent, Michael Nickas "
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Neville Gordon

September 1, 2026

5  out of  5
rating by Neville Gordon
"Great experience working with the agent"
We responded:
"Thank you so much for your kind review, Neville!  If you need insurance assistance, we are just an email or call away! - Michael Nickas, your State Farm Agent   "
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Harley Orrell

August 31, 2026

5  out of  5
rating by Harley Orrell
"Excellent customer service! Jenna went above and beyond by following up with additional information without me even having to ask. I really appreciate the proactive communication and extra effort to make sure I had everything I needed. Highly recommend!"
We responded:
"Harley, thank you for your fantastic feedback! I'm happy to hear that Jenna consistently delivers excellent service and great deals. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out!"
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Gavin Manley

August 28, 2026

5  out of  5
rating by Gavin Manley
"I have nothing but great things to say about Dominic Masherelli. I was shopping around for quotes on renters insurance & he was able to get me a quote in minutes. He’s knowledgeable and able to take care of things in an incredibly efficient manner. He’s also very kind, he treated me as if we’ve already been friends for years."
We responded:
"Gavin, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Jacksonville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Michael Nickas and Team "
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Dottie Gandee

August 28, 2026

5  out of  5
rating by Dottie Gandee
"A definite 5 star! The people in the Michael Nikas office are all very helpful, and knowledgeable. And their computer system has current reliable information. Brandi Boatright is often the first one to answer the phone and give accurate advice, or pass me to the next person who has answers. Thanks for above and beyond service!"
We responded:
"Thanks so much for the fantastic rating, Dottie! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Anthony Ewest

August 28, 2026

5  out of  5
rating by Anthony Ewest
"Dani, did a great job. Thanks"
We responded:
"Anthony, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Michael Nickas and Team "
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Vicki Connolly

August 27, 2026

5  out of  5
rating by Vicki Connolly
"Justin Zemmerman was very nice and helpful and I'm glad he called. Thanks.they are 🙂"
We responded:
"Vicki, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Jacksonville insurance team! - Your State Farm Agent, Michael Nickas "
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Gary Hoover

August 24, 2026

5  out of  5
rating by Gary Hoover
"Erin Husa, Customer Care Manager for Michael Nickas Agency is by far one of the best and most courteous insurance agents I have had the pleasure of interacting with. Thank you for the great service, Erin!"
We responded:
"Gary, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Jacksonville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Michael Nickas and Team "
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Amanda Leigh

August 22, 2026

5  out of  5
rating by Amanda Leigh
"I had to get renters insurance as my landlord required it. Dominic was very friendly, efficient and knowledgeable. I ended up adding vehicle insurance the next day, super easily through the app. I would highly recommend this office!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Jacksonville insurance team. "
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jim blankenship

August 21, 2026

5  out of  5
rating by jim blankenship
"I had to make some changes to insurance policy to the purchase of a new Toyota pick up truck I recently purchased and I contacted State Farm and Brandy did an outstanding job of helping me out. He was polite and professional, timely, and copied me on the changes and updates. Thank you so much."
We responded:
"Jim - thank you and I hope all is going well- this is high praise coming from
you and we all appreciate it! Have a great weekend - Michael "
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Charles Johnston

August 20, 2026

5  out of  5
rating by Charles Johnston
"Jenna is the best. If you call into nickas you should ask for her. Efficient friendly and knowledgeable."
We responded:
"Thank you for the 5-star review of Michael Nickas’s team - we really appreciate your kind words! "
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Tina Romanic

August 18, 2026

5  out of  5
rating by Tina Romanic
"Dominic was very helpful in getting me set up to insure my new apartment.
He was professional, courteous and very informative.
I would highly recommend this office for all your insurance needs."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Jacksonville insurance team. "
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Jacques Swart

August 14, 2026

5  out of  5
rating by Jacques Swart
"Erin was very knowledgeable and very helpful as well."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Korry Smith

August 13, 2026

5  out of  5
rating by Korry Smith
"Jenna provided an excellent experience from start to finish. She listened carefully to every need with genuine compassion and was professional, attentive, and knowledgeable throughout the entire process. She took the time to answer questions, explain the insurance options clearly, and make sure everything was understood. Her patience and dedication made the experience easy and stress-free. I highly recommend Jenna to anyone looking for someone who truly cares about her clients and provides outstanding service."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Jacksonville to know you had such a great experience with us. "
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Richard Gropper

August 7, 2026

5  out of  5
rating by Richard Gropper
"Brandi Boatright continues to serve as an outstanding representative of the Mike Nickas State Farm Insurance Agency. Always pleasant, knowledgeable and helpful. Thank you Brandi for all that you do!"
We responded:
"Thank you so much for the 5 stars, Richard! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Just another customer

August 6, 2026

5  out of  5
rating by Just another customer
"I cannot say enough good things about my experience with Michael Nickas and his State Farm agency.

After living in New York for 40 years and now being in Florida for the past 6 years, I have had the opportunity to work with many different companies and representatives. I can honestly say that this has been one of the best experiences I have ever had with a company I do business with.

Michael and his team are professional, knowledgeable, responsive, and truly care about their customers. They take the time to listen, explain everything clearly, and make you feel valued—not just like another policy number.

The level of kindness, patience, and dedication they showed while helping me was exceptional. It is rare these days to find people who go above and beyond, and Michael Nickas and his team truly do.

I highly recommend Michael Nickas State Farm to anyone looking for outstanding service and a team they can trust.
And the most important part :
Look for MATT or ALLISON.
They are the best !"
We responded:
"Just, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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L Pittman

August 4, 2026

5  out of  5
rating by L Pittman
"Brandi is always a pleasure to work with."
We responded:
"Hi L, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Michael Nickas, Your State Farm Agent "