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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mckenzie Brwen

May 17, 2026

5  out of  5
rating by Mckenzie Brwen
"Dominic was very helpful and kind, even though I had some hick-ups along the way."
We responded:
"Thank you for taking the time to leave such a great review, Mckenzie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Robyn William

May 14, 2026

5  out of  5
rating by Robyn William
"Michael was great, quick response, and got straight to the point. Was able to get me a very cheap policy for what I needed."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Michael Nickas’s Team. "
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Sylvia Lee

May 13, 2026

5  out of  5
rating by Sylvia Lee
"Brandi has done an excellent job both n this s homeowners policy and with my automobile coverage. If I wanted to change a deductible or just see if a lower deductible was available, she has readily researched the item for me. Great agent to work with."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael Nickas’s Team. "
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Nancy (Nancy)

May 11, 2026

5  out of  5
rating by Nancy (Nancy)
"Justin was excellent to work with! Great customer service, knowledgeable, fair pricing!"
We responded:
"Thank you for the 5-star review, Nancy! Here on State Farm Agent Michael Nickas’s Team, we are proud to serve our community and appreciate your recognition. "
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Tom Dixon

May 11, 2026

5  out of  5
rating by Tom Dixon
"Brandi is hands down the GREATEST State Farm Agent that has ever been produced! Always so incredibly helpful. Please recognize her on my behalf if you would? She wears your name PROUD!"
We responded:
"Thanks so much for the fantastic rating, Tom! We are so glad you had a positive experience with us here on State Farm Agent Michael Nickas’s Team. If there is anything we can do for you in the future, just give us a shout! "
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cheryl Munoz

May 11, 2026

5  out of  5
rating by cheryl Munoz
"Jenna is amazing. I have been with Statefarm for years and Jenna has always accommodated every policy change, payment details etc. highly recommend this Statefarm office. I appreciate y’all very much"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Michael Nickas’s Team. "
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AJ

May 7, 2026

5  out of  5
rating by AJ
"Wonderful experience getting my Florida Auto insurance set up with Dani! She was very knowledgeable and helpful with any questions I had and she helped me get a great rate. Made my day brighter too, great experience!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Ardita Shala

May 1, 2026

5  out of  5
rating by Ardita Shala
"Working with Jenna Orrell at State Farm was one of the best decisions I made when it came to my home insurance. I wasn’t just looking for any home insurance I wanted something that actually made sense for my situation. Jenna took the time to understand what I needed and helped me find the right coverage without making it complicated. She was easy to talk to, quick to respond and explained everything in a way that was clear and straightforward. You can tell she cares about doing things right and making sure you’re taken care of. I’d definitely recommend her if you’re looking for someone reliable and easy to work with."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael Nickas’s Team. "
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Sara Dashiell

May 1, 2026

5  out of  5
rating by Sara Dashiell
"Brandy Boatwright was an angel sent to me in a very stressful time of being a recent widow. The stress of moving to a new state and having to deal with all the business of death was overwhelming. She was very knowledgeable in helping me to choose the right coverage for my circumstances and coming up with an affordable price. Brandy is an excellent agent with a delightful personality. I rate her with 5 STARS. Any time I have a question or cannot complete a docu sign for new documents Brandy has come to my rescue. Thank you Brandy for helping me through a most difficult time in my life and for all the kindness you have shown me."
We responded:
"Thank you for the 5-star review, Sara! Here on State Farm Agent Michael Nickas’s Team, we are proud to serve our community and appreciate your recognition. "
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Aaron Watkins

April 30, 2026

5  out of  5
rating by Aaron Watkins
"Erin was awesome she helped me with some stuff and made it easy."
We responded:
"Thank you for the amazing review, Aaron! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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shunton jones

April 29, 2026

5  out of  5
rating by shunton jones
"I was with state farm years ago. I always wanted to return. Dominic is a great agent. He was very informative. He called right when he said he would. Come to State Farm you can't go wrong. Thanks Dominic for everything you do"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Tanja Royse-Andrews

April 29, 2026

5  out of  5
rating by Tanja Royse-Andrews
"So love the fact that Michael Nickas and his staff are alwaya available to answer my questions. Spoke with Erin this morning and she made my auto policy additions and changes so simple. Thanks so much!!!!"
We responded:
"Tanja, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Michael Nickas’s Team—we are always here to help!"
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denis poponi

April 27, 2026

5  out of  5
rating by denis poponi
"Miss Erin Husa, of Michael Nickas office was so helpful and knowledgeable addressing my adding a vehicle to my policy, giving me options and discounts, there's no seven stars, so five stars for me.. last apr 20th, I noticed a minor correction on my policy, I had it emailed to their office, and Miss Erin worked on it the next day, an email reply sayin correction already submitted, that was fast, another 5 star to Miss Erin, and thank you.."
We responded:
"Thank you, Denis, for your fantastic review! I'm delighted to hear that Erin was able to assist you with your policy and provide you with options and discounts. Your satisfaction is important to us, and we're here for any future needs or questions you might have."
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William Hunt

April 24, 2026

5  out of  5
rating by William Hunt
"I was shopping for better auto rates and filled out some information online and within minutes Dominic Masherelli reached out with a quote for all 4 of our vehicles. The quote was way better than my current policy but I had a few more questions and changes. Dominic was exceptionally responsive and knowledgeable and had a revised quote back quickly. I let him know I wanted to move forward and he provided his number. I reached out and we had the entire transaction completed in less than an hour! Dominic made it so quick and simple. It was exceptional service and with the new pricing I was ecstatic. I highly recommend Michael Nickas agency and ask for Dominic. Thanks Dominic!"
We responded:
"Thanks so much for the amazing review, William! We really appreciate your support here in Jacksonville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Carlos Cartagena

April 23, 2026

5  out of  5
rating by Carlos Cartagena
"I just switched my auto insurance policies from another company and Michael was professional, knowledgeable and prompt. His communication was clear and concise and did not overwhelmed me with unnecessary info. Most importantly, Michael is saving me over $119 a month from my previous insurance company. I am grateful for Michael’s work!"
We responded:
"Thank you so much for the 5-stars, Carlos! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michael Nickas’s Team anytime."
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eva douglas

April 23, 2026

5  out of  5
rating by eva douglas
"Brandi, is as usual, the best. She makes sure your need is met and does it with the friendliest attitude."
We responded:
"Thank you so much for the 5-star rating, eva! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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James Procter

April 22, 2026

5  out of  5
rating by James Procter
"Will never deal with another insurance agent again. Can't recommend Mr. Nickas enough. Knowledgeable, friendly and easy to deal with."
We responded:
"Thank you so much for the 5-star rating, James! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Brian Paphides

April 17, 2026

5  out of  5
rating by Brian Paphides
"Jenna has been instrumental in managing several policies for our family members. Her efficiency is remarkable, and she consistently provides a high level of personal attention. Even when she’s busy, I always feel like a priority. We truly appreciate her hard work and dedication."
We responded:
"Wow, thank you for the 5-star review, Brian! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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JB

April 16, 2026

5  out of  5
rating by JB
"Allison was very friendly and got back to me quickly with the info. I requested"
We responded:
"Hi, JB. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
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Kylie Corbett

April 14, 2026

5  out of  5
rating by Kylie Corbett
"Allison was amazing! She was able to help me switch my auto insurance over from South Carolina with ease. She even helped me adjust my coverages to make my monthly payment as close to what I was paying previously. I highly recommend working with her for all your insurance needs!"
We responded:
"Thank you for the amazing review, Kylie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Lisa Wisham

April 9, 2026

5  out of  5
rating by Lisa Wisham
"We always work with Erin and she takes care of us. She’s always a email or phone call away. Goes above and beyond to take care of anything. We appreciate her."
We responded:
"Thank you for your kind review of State Farm Agent Michael Nickas’s Team. We appreciate it!"
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Michael Groger

April 7, 2026

5  out of  5
rating by Michael Groger
"Dominic reached out to see if I was interested in a new policy the day I was about to renew my Progressive account. He had perfect timing and a better price. He added renter's insurance and still lower than P. Thank you for reaching out. Happy to be back with State Farm and Mr. Nickas' office!"
We responded:
"Michael, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Michael Nickas’s Team!"
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Steve Iacopetti

April 3, 2026

5  out of  5
rating by Steve Iacopetti
"Had a bump in the road with previous auto insurance, was able to speak with Justin Zimmerman who offered me a good deal. I highly recommend the office of Michael Nickas for insurance. 4/3- Jenna was understanding and knowledgeable with my inquires RE:a refund scheduled for me, She has a great phone presence."
We responded:
"Thanks for the kind words, Steve! We’re happy to hear Joy was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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vladimir philippe

April 2, 2026

5  out of  5
rating by vladimir philippe
"Was a pleasure working with michael"
We responded:
"vladimir, thank you for your wonderful review of State Farm Agent Michael Nickas’s Team!"
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Ellen

April 2, 2026

5  out of  5
rating by Ellen
"Randi the office manager is very good. She knows her stuff and very helpful."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michael Nickas’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"